As patients returned to in-person, brick-and-mortar health care settings after the first wave of COVID-19 pandemic, they re-enter the health care system with heightened consumer expectations, according to the Beryl Institute – Ipsos Px Pulse report, Consumer Perspectives on Patient Experience in the U.S. Ipsos conducted the survey research among 1,028 U.S. adults between 23… Read More »
HCA Healthcare and its Riverside Community Hospital are being sued by the Service Employees International Union-United Healthcare Workers West for allegedly “recklessly” facilitating the spread of COVID-19 among its workers and the Riverside, California community. “Defendants, through knowing and reckless acts and omissions, have failed to take reasonable and necessary precautions to protect their employees,… Read More »
The increasing use of apps provided by the Department of Veterans Affairs is meant to improve access to patient health and benefits information in convenient digital platforms. However, members of Congress are worried that this electronic data is vulnerable. “When a veteran downloads an app from the VA’s app store, how much personal information does… Read More »
Every year the healthcare industry wastes an estimated $ 750 billion, and while employers overwhelmingly perceive this to be a problem, about 60 percent are not actively managing the issue. This is among the findings of a survey to identify employers’ perceptions and actions related to waste in the healthcare system released by National Alliance… Read More »